Protest of negligence attitude of British Airways
I am a staff of Bangladesh Protibandhi Kallyan Somity (BPKS) and BPKS is the member organization of Disabled Peoples Internaitonal (DPI). I am travelling from Dhaka to Stockholm to participate SIDA organised International Training Program: Human rights and Disability by British airways 6 May, 2006 with my assistant Mr. Morshad Habib. Mr. Habib is a wehhelchair user. Our flight number is BA0144. At the London Hethrow Airport, The staff of British Airways failed to delivery Mr. Habib's Wheelchair at the airport. Rather, they offered a push trolly which can not be used by disable person. Therefore, Mr. Habib can not move at the airport, can not go to toilet for four hour transit at Hethrow airport. We contacted with the station manager of British Airways. He said, sorry, But we said, sorry is not enough. We need the wheel chair at the moment. He ordered us not to shout for this and said, there are police. They will come. We are not happy about this incedent. We think our human right is violated. You seek compensation for the violation of human rights.
We informed this matter to Malin (her email is: malin.thornkvist@tranas-resebyra.se) who is our travel agent. She confirmed that, this will not happen when we are returning to our country.
But I am sorry, This is not the end. When we returning to home by 21 May 2006, we faced great porblem. Because, When Morshad Habib wanted to go to toilet, the flight Pursar Mr. King informed us that they do not have any wheel chair or easy folding chair that can bring Mr. Habib to toilet. So, Mr. Habib can not go to the toilet and he suffered a lot.
Although we informed the checking clerk at Arlanda airport that, we need this wheel chair at the gate of the aircraft when we will stay for four hours tranist time at Hethrow airport. The staff confirmed that she will try her best.
We also told the cabin crew when we enter the aircraft that we need the wheelchair at the gate site of the aircraft and they assured that could be done.
But They did not delivery our wheelchair at Hethrow airport.
We informed this matter to Malin (her email is: malin.thornkvist@tranas-resebyra.se) who is our travel agent. She confirmed that, this will not happen when we are returning to our country.
But I am sorry, This is not the end. When we returning to home by 21 May 2006, we faced great porblem. Because, When Morshad Habib wanted to go to toilet, the flight Pursar Mr. King informed us that they do not have any wheel chair or easy folding chair that can bring Mr. Habib to toilet. So, Mr. Habib can not go to the toilet and he suffered a lot.
Although we informed the checking clerk at Arlanda airport that, we need this wheel chair at the gate of the aircraft when we will stay for four hours tranist time at Hethrow airport. The staff confirmed that she will try her best.
We also told the cabin crew when we enter the aircraft that we need the wheelchair at the gate site of the aircraft and they assured that could be done.
But They did not delivery our wheelchair at Hethrow airport.
posted by Ishaque Miah at 2:25 PM
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